Property Tax Collection and Management App
Download this case study The Client
The client maintains a property tax collection app that helps local governments and municipalities in the USA manage property taxes, licenses, permits, and miscellaneous receipts. It’s a flexible tool with custom features to manage taxpayer info, revenue collections, unpaid taxes, past dues, licenses, codes, and more.
Industry
Finance
Tech Stack
ASP.NET, MVC 4.5, Kendo UI, MSSQL, Crystal Reports, ActiveReports.NET, MS Azure
The Challenges
This app was earlier built using Visual Basic programming language. But, the problem was that this legacy-old app ran only on computers that had Windows installed. It didn’t run on any other system.
Plus, the app required specific hardware configurations to run successfully. So, users couldn’t access the app from any computer even if they wanted to. Many such issues posed a real problem for most users. As a result, there was a decrease in app usage.
The client, therefore, had to rethink a strategy that would ease app usage. There had to be a solution that helps users access the app from any operating system (OS).
At this stage, the client came across Capital Numbers’ portfolio and wanted us to handle the above challenges.
We aimed to change this Windows-based solution into a web app that users can access from any computer. This way, people won’t be forced to install the app on Windows machines. Just an Internet connection was enough to access the app from any device.
Additionally, the app had to be a full-scale accounting software that consists of data tables of rows and columns to present financial information such as:
- Taxpayer info
- Payments
- Delinquencies
- Reports
- Bills
- Invoices, etc
Solutions We Offered
Capital Numbers started the work with a team of ASP.NET and Kendo experts. We integrated our team with the client’s team to implement the following solutions:
Firstly, our team used the ASP.NET framework to develop the application backend. We chose this framework because ASP.NET apps are accessible from all OSs. An Internet connection is all that users need to access these apps.
We also used MVC 4.5 to separate the application into Model, View, and Controller. This Separation of Concerns (SoC) keeps code clean and maintainable.
Next, we used Kendo UI for the frontend. Kendo UI offers pre-built data tables. It allows easy configurations of these data tables and grids.
Custom filtering, grouping, and sorting of these data tables are hassle-free. Manipulating values and properties in these data tables is also straightforward. So, Kendo UI was a preferred frontend solution for this project.
Because the software had to have multiple data tables for accounting tax collections, we had to think of a scalable database solution. So, we chose MSSQL because it’s scalable and secure.
The accounting software also had to have reporting engines. So, we embedded Crystal and Active reports to deliver rich, interactive reports on transactions, taxes, and other receivables.
A mass mailing feature was crucial to remind taxpayers about overdue payments. So, we incorporated mail merge, which eases sending reminder emails in bulk.
We tested all the solutions (through the CI/CD approach) to see if the data tables behaved as desired and were bound to data sources. After testing everything, we hosted the solution on the secure MS Azure for stability and reliability.
Technology
Results
Our skillful implementations resulted in a fully-featured tax collection app. Our solution works on all OSs with an Internet connection and is multi-fold better than its legacy solution. Here are some benefits that the app offers:
Taxpayer Management
Managing taxpayer IDs, names, locations, etc., is streamlined and effective.
| Taxpayer ID | Business Name | Owner Name | Location |
|---|---|---|---|
| 14 | Cox Enterprises | Anne Cox | Atlanta, Georgia |
| 21 | Old Scottish Rite Hospital | Forrest Adair | Decatur, Georgia |
Payment Management
Tracking the payment flow of licenses, credits, and other transactions is also easy.
| Transaction ID | Taxpayer ID | Code | Period | Collection Date | Payment |
|---|---|---|---|---|---|
| 252610 | 14 | SALE | 2022-23 | 02.03.2023 | $10 |
| 252614 | 26 | CUAN | 2022-23 | 21.02.2023 | $17 |
Delinquency Management
Recording delinquent accounts is effortless as the app clearly shows who didn’t pay their taxes on time and must pay a late fee.
| Taxpayer ID | Taxpayer Name | Territory Code | Due Date | Delinquent | Late Fee |
|---|---|---|---|---|---|
| 12 | Andrew | 114 | 15.04.2023 | License | $10 |
| 12 | Smith | 142 | 22.05.2023 | License | $12 |
Renewal Management
Viewing business license renewal periods is also straightforward and convenient.
| Code | Description | Renewal Frequency | Status |
|---|---|---|---|
| 280 | Horticulture Business | Annually | Active |
| 498 | Contractor Firm | Half-yearly | Inactive |
Mass Mailing
Thanks to Mail Merge, sending reminder emails and notices in bulk to concerned accounts takes only a few clicks.
Custom Reporting
Extracting 100% fair and correct custom reports is also possible.
| Taxpayer Reports | Transaction Reports |
|---|---|
| Taxpayer Liabilities | Payment Summary by Day |
| Taxpayer by License Code | Payment History by Territory Code |
| Business License Reports | Miscellaneous Reports |
|---|---|
| License Code Listing | Site Option Setup Report |
| License Comparison Report | Territory Code Listing |
Excel Importing
Importing custom reports to Excel files makes it easier for decision-makers to evaluate collections better.
Invoicing and Billing
Attaching documents to auto-generated bills and invoices keeps things transparent.
Audit Tracking
Modifying every transaction is simpler with the reliable Audit Trail that keeps mistakes at bay.
Financial Record-keeping
All in all, financial record-keeping is economical with this app that Capital Numbers skillfully built from scratch.
Full-scale Accounting
Capital Numbers is happy to have wrapped up a project that helps local municipalities in the USA get a high-level overview of property tax collections down to each transaction and invoice - within one hub. Our journey doesn’t end here as we continue to collaborate with the client to develop the mobile version of the app to help local districts track collections on-the-go.
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We offer a wide range of services, including:
- Digital Engineering: Custom software development, enterprise systems, automation tools.
- Web Development: Dynamic websites, e-commerce platforms, CMS solutions.
- Mobile App Development: iOS & Android apps, cross-platform solutions, app maintenance.
- QA (Quality Assurance): Automated and manual testing for error-free software.
- Cloud Engineering: Cloud migration, cloud infrastructure management.
- Data Engineering & Analytics: Data integration, data warehousing, data visualization, predictive analytics.
- AI/ML/GenAI: AI-driven analytics, machine learning solutions, generative AI applications.
- UI/UX Design: User interface design, prototyping & wireframing.
- Emerging Tech: AR/VR development, blockchain development.
We offer two distinct engagement models:
- Project-Based Development: Tailored solutions for defined goals, ideal for short-term projects.
- Dedicated Development Teams: Seamless integration, scalable solutions for long-term partnerships.
We have clients in various countries, including:
- USA
- UK
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- Australia
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- Indonesia
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We have received numerous awards, including:
- Clutch Top 1000 B2B Companies
- Financial Times High-Growth Companies
- The Economic Times India's Growth Champions
- Dun & Bradstreet Leading SMEs of India
- Manifest Global Awards
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- GoodFirms: Trusted Choice Awards
- GoodFirms: Best Company to Work With
We were founded in 2012.
We are ISO 9001 and ISO 27001 certified, demonstrating quality and data security standards.
We create dynamic websites, e-commerce platforms, and manage content with user-friendly solutions.
We develop iOS & Android apps, cross-platform solutions, and provide ongoing maintenance.
We offer data integration, warehousing, visualization, and predictive analytics for data-driven decisions.
We offer AI-driven analytics, machine learning solutions, and generative AI applications for various needs.
Innovation, quality, client satisfaction, integrity, and teamwork are core values that guide our operations.
We aim to become a global leader in digital solutions, continuously innovating and empowering businesses with cutting-edge technology.
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