case study

Compliance Simplified with a Centralized Permit Management Solution

The Client

The client company maintains a web-based tool to manage all building and construction permits. By unifying different permits into one tool, the client helps inspection teams get an overview of permit-related information needed to comply with all building repair work.

Industry

Legal Services

Tech Stack

ASP.NET, MySQL, Telerik, Crystal Reports, Web APIs, MS Azure

Country

USA

The Challenges

The client maintained a desktop app for several years to manage and unify all permit-related information. However, desktop apps are tied to a specific machine, which limits accessibility. This led to ever-growing problems for those using the app.

Building inspectors, frequently on the move and visiting multiple construction sites, couldn’t always be physically present at the location where the desktop app was installed. This posed a severe challenge to accessing permit-related data, often leading to non-compliance in repair work.

Even if inspectors had access to the desktop app from a construction site, they would face sudden power outages. Sometimes, they could not use the desktops as the harsh nature of construction environments would not be conducive to using the machines.

the challenges

Such adversities needed to be solved to ease permit management. As a result, the client had to consider an alternate solution to desktop apps for managing permits. At this stage, they contacted Capital Numbers for a web-based solution that could eliminate their issues.

However, our work involved more than just creating a web app. We had to develop a high-level software system to unify and showcase hundreds of permits, licenses, and municipal compliance codes. Hence, a solid foundational framework had to be designed for the purpose.

Solutions We Offered

Considering the project's critical requirements, we chose ASP.NET and MSSQL to develop the application backend. Thanks to these robust technologies, we could integrate different building permits, licenses, territory, municipality, and county codes into one system.

Within this framework, we incorporated obligatory rules to ensure permit thresholds are verified and never at risk of being crossed. We also built custom logic to alert users of upcoming permit expiry dates so that builders/contractors are always notified of permit renewals. Additionally, we optimized permit workflows and audit trails to track every stage, from permit creation to project completion.

We then leveraged Web APIs to automatically fetch updated permits from external systems the client was using. This unification of documents in one system allows authorities to swiftly monitor all permit statuses and regulations by accessing this single app.

solutions

Next, we used Telerik, which has an arsenal of data tables and filters, enabling authorities to extract specific permits from extensive records. We also used Crystal Reports to add drill-down options, thus catering to enhanced reporting needs for corrective actions.

Additionally, we made the solution cross-device compatible using JavaScript, jQuery, HTML, CSS, and Bootstrap. Finally, we tested the solution on all mobile devices and hosted it on MS Azure after testing if it was updating all permit-related data and thresholds as was required.

Screenshots

Results

Capital Numbers’ outstanding work led to the development of a centralized permit repository, allowing regulatory bodies to view all permits and comply year-round. Here’s more on how the app benefits users:

Result Bullet
Remote Access

No more depending on desktops, as building inspectors can now use this app from any region.

Result Bullet
Centralized Permit Management

A centralized record of all permits eliminates the need for manual tracking of files or blueprints.

Result Bullet
Consolidated Overview

A consolidated overview of all permits helps monitor permit statuses and specifications.

Result Bullet
Quick Inspection Turnarounds

Instant and easy access to all permits leads to quick inspection turnaround times.

Result Bullet
Efficient Permitting and Renewals

Unified records also provide clarity on expired permits and those slated for renewals.

the Result
Result Bullet
Better Compliance

One centralized platform reflecting all permits helps enforce compliance in repair work.

Result Bullet
Enhanced Reporting

Built-in reports and audit trails help authorities save time, money, and manual labor.

Result Bullet
Streamlined Municipal Work

Clearly-outlined permits help mitigate legal penalties and streamline municipal work.

Result Bullet
Adherence to Laws

A 360° visibility into permits and codes contributes to heightened adherence to local laws.

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