case study

Parking Revenue Management Software to Enforce Accountability

The Client

The client is an industry-leading parking management solution provider. They provide their SaaS application solution to other car parking management companies that can configure and custom-build it to cater to their parking management needs.

Industry

SaaS

Tech Stack

Laravel, HTML, jQuery, MySQL, Amazon EC2

Country

Australia

The Challenges

Realizing the importance of accurately monitoring parked cars and collecting revenues, the client wanted a digital solution. They wanted to keep manual interventions at bay. So, they envisioned a web app to bring greater transparency and higher revenues in parking management.

At this stage, they contacted Capital Numbers. They got in touch with our team and stated their requirements. Their objective was to digitize parking management activities like:

  • Identifying vehicles entering parking zones
  • Recording vehicle details
  • Generating parking tickets
  • Issuing Penalty Charge Notices (PCNs) to violators in those zones, etc.
the challenges

The focus was to avoid manual data captures. They wanted to automate data captures. By automating vehicle data captures, the client wished hundreds of parking management companies would take the complexity out of revenue management.

As a result, Capital Numbers had to develop an app that captures vehicle data automatically. We had to make it configurable to help hundreds of companies customize it to their needs. We also had to ensure the app remains modular and scalable to perform well during peak times. In addition, we had to make it compatible with third-party platforms to extract vehicle data from external sites.

Solutions We Offered

Capital Numbers appointed two backend developers, one frontend developer, and one designer to handle the project. We examined the client’s needs and began the project by implementing Laravel microservices architecture.

We used Laravel microservices as it divides the system into smaller, independent units, each of which handles a separate set of workloads, thus leading to workload distribution and optimal performance during peak usage.

Secondly, we incorporated role-based access control and data partitioning mechanisms within the Laravel backend. We did this to ensure data isolation for every parking management company using the app.

Thirdly, we implemented robust security methods within the Laravel backend to handle sensitive information about vehicle owners. We implemented custom authorization logic to restrict access to sensitive data around user roles in the app. Moreover, we used Laravel's CSRF protection to combat common web app vulnerabilities and attacks.

We used Laravel's service container and dependency injection to encapsulate third-party service logic. We did this to enable seamless data exchange between our app and external services from where vehicle details would flow in.

solutions

Next, we implemented the ANPR technology for automatic number plate detection when vehicles enter parking zones. We also integrated automation scripts to identify vehicle owner’s data and process parking tickets online. Additionally, we powered up the app with statistical tools to reflect the captured data through charts and graphs. Our experts used HTML and jQuery to handle all the frontend elements. We stored all application data using MySQL.

Once we completed every implementation accurately, we conducted thorough tests to ensure a flawless delivery. We then hosted the solution in Amazon EC2 for its enormous scalability.

Results

The entire project spanned over two years. Capital Numbers met every client requirement. The resulting product is an efficient parking revenue management software that makes parking revenue collection and violation detection super-easy. The client’s team and ours are happy to deliver a software application that offers the following benefits:

Result Bullet
Automatic Number Plate Detection

The ANPR technology helps digitally track entries and exits in the parking zones and generates tickets online, bringing 100% transparency to parking management.

Result Bullet
Whitelist Entry Management

The application keeps track of all ‘whitelisted’ license plates and triggers alerts for every blacklist entry that doesn't have a dedicated entry to a specific parking lot.

the Result
Result Bullet
Automated Notices to Infringers

The app automatically issues PCNs to infringers who violate parking rules or predetermined guidelines.

Result Bullet
Improved PCN Management

The app reflects all PCNs issued within specific parking lots, thus keeping all criminal activities under supervision.

Result Bullet
Appeal Processes

In case of a wrong PCN issuance, the app allows the individual to contest the PCN and work toward dispute resolution.

Result Bullet
Live Records of Parking Data

Real-time records of all PCNs, whitelisters, and blacklisters bring efficiency to parking management.

Result Bullet
Debt Recovery

Moreover, if a vehicle owner fails to pay their parking ticket on time, the app automatically sends the amount to the debt recovery section for organizations to keep monitoring it.

the Result
Result Bullet
Centralized Information

Parking management companies using the app get an all-in-one view of revenues, debts, PCNs, and appeals to make informed decisions.

Result Bullet
100% Security Compliance

Companies using the app get a good chance of revving up their parking revenues while complying with all security measures.

Result Bullet
Consistent Accountability

Our team is proud to deliver a solution that positions hundreds of companies to shape the future of parking enforcement, accountability, and revenue management.

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    Frequently Asked Questions

    Based on the information provided about Capital Numbers, here arefive frequently asked questions (FAQs) and their answers

    We offer a wide range of services, including:

    • Digital Engineering: Custom software development, enterprise systems, automation tools.
    • Web Development: Dynamic websites, e-commerce platforms, CMS solutions.
    • Mobile App Development: iOS & Android apps, cross-platform solutions, app maintenance.
    • QA (Quality Assurance): Automated and manual testing for error-free software.
    • Cloud Engineering: Cloud migration, cloud infrastructure management.
    • Data Engineering & Analytics: Data integration, data warehousing, data visualization, predictive analytics.
    • AI/ML/GenAI: AI-driven analytics, machine learning solutions, generative AI applications.
    • UI/UX Design: User interface design, prototyping & wireframing.
    • Emerging Tech: AR/VR development, blockchain development.

    We offer two distinct engagement models:

    • Project-Based Development: Tailored solutions for defined goals, ideal for short-term projects.
    • Dedicated Development Teams: Seamless integration, scalable solutions for long-term partnerships.

    We have clients in various countries, including:

    • USA
    • UK
    • Canada
    • Australia
    • Ireland
    • Switzerland
    • Saudi Arabia
    • Indonesia
    • UAE
    • Israel
    • Italy

    We have received numerous awards, including:

    1. Clutch Top 1000 B2B Companies
    2. Financial Times High-Growth Companies
    3. The Economic Times India's Growth Champions
    4. Dun & Bradstreet Leading SMEs of India
    5. Manifest Global Awards
    6. Clutch Global Leaders
    7. Clutch Champion Awards
    8. GoodFirms: Trusted Choice Awards
    9. GoodFirms: Best Company to Work With

    We were founded in 2012.

    We are ISO 9001 and ISO 27001 certified, demonstrating quality and data security standards.

    We create dynamic websites, e-commerce platforms, and manage content with user-friendly solutions.

    We develop iOS & Android apps, cross-platform solutions, and provide ongoing maintenance.

    We offer data integration, warehousing, visualization, and predictive analytics for data-driven decisions.

    We offer AI-driven analytics, machine learning solutions, and generative AI applications for various needs.

    Innovation, quality, client satisfaction, integrity, and teamwork are core values that guide our operations.

    We aim to become a global leader in digital solutions, continuously innovating and empowering businesses with cutting-edge technology.

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