Speedy, Secure Hotel Check-ins with QR Code App

Solutions We Offered

Armed with key requirements, we set out to build the app using Laravel, HTML, CSS, and MySQL. But, developing this app required tackling several complexities along the way.

First, we integrated OCR and QR code scanning features to capture guest data quickly. These features could help guests easily scan QR codes and upload their IDs, such as passports or driving licenses, in any format, speeding up the check-in process. We then added integrations to ensure guest records captured are securely stored in the hotel's database for reference.

Next, we focused on sending guest data to local police authorities. We developed custom APIs that allow real-time data transfer from the hotel’s database to law enforcement databases. This ensures police can access guest records instantly without hotel consent, enhancing security and compliance.

We implemented robust encryption protocols like TLS 1.3 to protect guest records further and followed data privacy laws such as GDPR. These measures ensured that sensitive guest data remained secure during transfers between hotels and police authorities.

Next, we designed AI models to cross-check guest data against specific flagged databases from hotels and police authorities. We trained AI models to notify suspicious records accurately while keeping false positives to a minimum.

It was also essential to ensure real-time data transmission could handle sudden spikes in activity. So, we optimized the system for scalability, allowing it to manage thousands of guest records from multiple hotel chains without affecting the guest experience.

Additionally, the client requested to enable offline capabilities to allow disruption-free data storage in hotels with weak Internet. So, we added offline data sync features so the app could store guest data locally. When the connection is restored, the app automatically syncs the data with the hotel’s central database and external systems, ensuring no information is lost.

In the final stage, we thoroughly tested the real-time data sharing and the automated guest verification features to ensure everything worked fine. Once confirmed, we deployed the app using AWS for a fast and efficient roll-out.